“Why can't we have our homegrown grocery store in East Malaysia?”

“Why do we need to wait for others to invest in East Malaysia?”

It started with several questions. Those questions led to a humble beginnings in retail.

ServayEvergreen Group

In 1979, Evergreen Trading was founded by Dato Sri Lai Kock Poh and Datin Sri Yong Mee Yam as a humble trading company in Miri, Sarawak, Malaysia. Since the first supermarket, Servay opened in 1990 in Miri. Servay have been dedicated to making a difference in the lives of local community. Thanks to strong business integrity by Dato and Datin Sri Lai and an unwavering commitment to excellent customer service, the tiny company grew exponentially. An emphasis on customer attention, cost controls, and efficiencies in its distribution networks helped Servay Evergreen become one of the largest retailer in the East Malaysia for 20 years and more.

Rapid growth as a retailer

In 1997, Servay opened the first hypermarket at Penampang, Sabah. Since then, Servay focused its growth of Hypermarket and Supermarket throughout Sabah and Sarawak. As it grew, Servay developed new retail formats, including Servay Express (2018), Servay Mart (2019) and own dedicated e-commerce platform, servayonline.com (2020).

Diversifying into hospitality, property developer and mall operator company

In 2012, Servay Evergreen diversified into hospitality. Opened first MYINN Hotel at Lahad Datu, Sabah with close to 100 guestrooms. Following the success of first MYINN Hotel, we increased MYINN footprint at Kuching (Sarawak), Tawau (Sabah) and Inanam (Sabah) respectively. In 2016, Servay Evergreen Group involved as property developer and mall operator. Our unique Build-Own-Operate (BOO) business model powers our ability as a Developer to create a unique win-win proposition through sustainable communities where future generations can continue to thrive. We currently have presence in Sabah and manage retail mall with a combined net lettable area (NLA), of existing projects and those in the pipeline, to an excess of 7.7 million sq. ft.

Vision

“To cultivate and motivate talents, provide the best retail service in online and offline, continuously meeting the market demands and consumer needs, establish a win-win cooperation model, and strengthen our partnership with others.”

Mission

“To be the leader of the industry.”

Value and Principles of Servay Evergreen Group

At Servay Evergreen, everyone is guided by The Servay Evergreen Way, which explains the mission and the operating principles on how they achieve it together.

Logistics & Supply Chain

Improving cost efficiencies continued to be a key area of focus, including ensuring efficient management of our distribution centres and delivery networks, and leveraging our scale to secure competitive pricing on goods purchased.

Servay Evergreen Group’s central distribution centre, comprising 7 closely-located facilities with Servay retail outlets totalling over 700,000 sq. ft. in Kota Kinabalu, Sandakan, Tawau, Lahad Datu, Miri and Kelantan, serve to efficiently receive deliveries, record and store inventories, plan distribution routes and maintain the Servay Evergreen Group’s fleet of delivery trucks.

Property Developer

Development With The Community In Mind With roots in trading, we ventured into property development since 2016 with EG Mall Inanam.

We build communities - kinships that are fostered in a conducive living environment of comfort that grows and thrives. We constantly evolve to respond to market demands by reinventing the definition of affordability to provide home buyers with affordable luxury.

Coming Soon EG Penampang is our first mixed development project and is made up of self-sustained communities, with captivating views of the Mount Kinabalu skyline. Strategically located in a mature neighbourhood.

Consisting of Shopping Mall, Service Apartment, Hotel and not forgetting our Servay Premium, a high-end supermarket with premium food and wide product selections.

Mall Operator

EG Mall Inanam EG MALL at INANAM is a pioneering and exciting development that embraces leasable area and is adjacent to Inanam bus terminal and banking area. The ultimate focus of EG MALL is to offer a full range and convenient retail experience never before existed or experienced in Inanam area.

Being the pulse point for the surrounding community, EG Mall Inanam is primarily visited for grocery shopping, as well as for relaxation, social gatherings, green spaces, F&B, fun and entertainment. Oftentimes, the renowned festive sales at EG Mall Inanam create enormous attraction and increased footfall for greater bargains.

Other Investments